How effectively does the PSM II course help you grow your agile coaching capabilities?


How the PSM2 Certification Enhances Your Coaching Capabilities

Coaching is a crucial aspect of being an effective Scrum Master. When Stephanie and I were writing our book, we identified eight essential choices that Scrum Masters make, with coaching being one of them. In this post, we will delve into how the Professional Scrum Master II (PSM2) certification helps you grow your coaching capabilities and enhance your overall effectiveness as a Scrum Master.

The Role of Coaching in Scrum Mastery

Understanding Coaching as a Scrum Master

Coaching is not just a role but a stance that a Scrum Master adopts to foster growth and development within the team. It involves:

  • Active listening
  • Replaying to the person what you’ve just heard
  • Pausing for thought
  • Asking insightful questions

These skills are foundational for any Scrum Master aiming to cultivate a productive and collaborative team environment.

The PSM2 Certification: A Collaborative Reflective Course

What Makes PSM2 Unique?

The PSM2 course is designed to be highly collaborative and reflective. It provides an opportunity to integrate fundamental coaching skills into your Scrum Master toolkit. Here’s what you can expect from the PSM2 certification:

  • Active Listening: Enhances your ability to truly hear and understand your team members.
  • Reflective Practices: Encourages you to replay and reflect on what you’ve heard to ensure clarity and mutual understanding.
  • Insightful Questioning: Teaches you to pause and ask questions that provoke thought and insight.

Building a Foundation in Coaching

The PSM2 course lays the groundwork for effective coaching, but it’s important to recognize its limitations. It offers a foundational level of coaching skills, akin to a “starter for 10.” It’s a boost but not the complete package.

Comparison with Advanced Coaching Programs

While PSM2 provides a solid starting point, advancing to higher levels of coaching proficiency typically involves more intensive programs. Consider the following advanced coaching trainings:

  • Brain-Based Agile Coaching Training: Focuses on the neuroscience of coaching, offering deeper insights and advanced techniques.
  • Co-Active Coaching: Emphasizes co-active coaching principles, fostering a more engaging and dynamic coaching style.
  • Barefoot Coaching: Known for its practical, real-world approach to coaching.

Personal Experiences and Insights

My Journey with PSM2

When I first undertook the PSM2 certification, I was eager to enhance my coaching skills. The course was instrumental in refining my active listening abilities and teaching me the importance of reflective practices. However, I quickly realized that while PSM2 was a great introduction, there was much more to learn.

Moving Beyond PSM2

To truly excel as a coach, I pursued further training with the International Coaching Federation (ICF). This was a richer, deeper investment that took much longer to complete. The experience was transformative, allowing me to:

  • Develop a more nuanced understanding of coaching
  • Gain advanced skills in facilitating team growth
  • Build stronger, more effective coaching relationships

Recommendations for Aspiring Scrum Masters

Leveraging PSM2 for Immediate Impact

If you’re new to coaching, PSM2 is an excellent starting point. It will:

  • Help you level up your Scrum Master skills
  • Enable you to return to your workplace with enhanced effectiveness
  • Provide you with foundational coaching skills

Investing in Advanced Coaching Training

For those looking to take their coaching capabilities to the next level, I recommend considering advanced coaching programs. Here’s a quick guide to choosing the right path:

  • Identify Your Goals: Determine what you want to achieve with your coaching skills.
  • Research Programs: Look into various coaching certifications and trainings to find one that aligns with your goals.
  • Commit to Continuous Learning: Coaching is an ongoing journey. Stay committed to learning and growing in your role.

Practical Tips for Effective Coaching

Regardless of where you are in your coaching journey, here are some practical tips to keep in mind:

  • Be Present: Always be fully present when interacting with your team.
  • Ask Open-Ended Questions: Encourage deeper thinking and reflection.
  • Practice Empathy: Understand and relate to the emotions and perspectives of your team members.
  • Provide Constructive Feedback: Offer feedback that is both positive and developmental.


The PSM2 certification is a valuable asset for any Scrum Master looking to enhance their coaching capabilities. It provides a solid foundation, but it’s important to recognize its limitations and be open to further learning and development. By leveraging the skills gained from PSM2 and pursuing advanced coaching training, you can become a more effective and impactful Scrum Master.

Key Takeaways:

  • PSM2 is a foundational course that enhances basic coaching skills.
  • Advanced coaching programs offer deeper, more comprehensive training.
  • Continuous learning and practice are essential for effective coaching.

💡 Pro Tip: Start with PSM2 to build your foundation, then explore advanced coaching programs to further refine and enhance your skills. Remember, coaching is an ongoing journey, and each step brings you closer to mastering the art of effective team facilitation.

Connect with Advanced Product Delivery.

APD offer private, tailored training courses as well as business agility and coaching. Our public training courses are delivered by practicing Agilists: Product Owners, Scrum Masters and coaches who are expert trainers and facilitators.

Whether you are looking to become a #scrummaster or #agilecoach, we have a range of internationally certified and recognised #agiletraining courses that are perfect for you. Visit Professional Scrum Training courses for more information.

If you are looking for professional, deeply experienced and skilled #agilecoaches and #agileconsultants to help you transition from traditional #projectmanagement to #agile #productdevelopment, we’ve got the ideal team to help you make that transition a success. Visit our Agile Coaching section to find out more about us.

If you have identified Lean Agile Procurement as a great opportunity to enhance #agility within your organization, visit the Lean Agile Procurement Training course or Lean Agile Procurement coaching page.

#agile #scrum #agilecoach #agileconsultant #agiletraining #agilescrumtraining #scrumtraining #scrumcertification #scrummaster #productowner #leanagileprocurement #apd #businessagility #organizationalagility #productdevelopment #projectmanagement #agileprojectmanagement #agileproductdevelopment

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